Is Your Business Reaping These Epic Mobile Workforce Communication Benefits?
With the growing importance and proliferation of smartphones and tablet apps (including ours like Mobile Employee Connect, Mobile Manager Connect, Operations Connect), the benefit and value of two-way messaging can’t be overlooked, particularly for workforce automation and management.
Streamlined communication
Sending out details of an open shift with SMS or an emergency alert via IVR is a powerful, affordable, quick and easy-to-deploy method of communication. In today's day, there is simply no reason not to be capitalizing on the incredible impact of mobile.
If you aren't yet streamlining your shift-filling and alert communications with mobile, you are missing out.
Here are 5 reasons why:
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By using mobile, your deployment can be completed in days not weeks or months like most enterprise system roll outs; organizational data can be leveraged for contact info and everyone, at a minimum, has a phone to receive a call.
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There is no financial barrier to entry; it is easy to access this resource without requiring smartphones – SMS (txt messaging) and IVR (automated phone calling) can be deployed without a major investment.
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Mobile empowers you to reach employees instantly and with a complete audit trail to mitigate any prospective corporate or labor violations. No need to worry about questions like: Did the right people get contacted for that shift in the right order, was everyone on the emergency task for contacted within 5 minutes of an incident?
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Your company will enjoy a dramatic time savings and can reallocate resources from time consuming tasks like calling lists of staff to more meaningful strategic planning activities. In fact, one Vortex Connect client recently remarked that she "used to worry about the next 12 hours, but now [she] can plan for the next 2 months!”
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Mobile allows you to gather responses in real-time, so you can track who wants to work, who is safe, who has successfully pulled the product from the shelves, who is able to respond to a need, or simply who has read/agreed with the news irrespective of how significant it might be. This builds in an incredible amount of accountability.
Don't miss out
When it comes to filling shifts and sending alerts, you shouldn't overlook the impact of mobile solutions like those provided by Vortex Connect. For more information visit our Mobile Shift Connect or Operations Connect pages.