Finding new communication channels is a top priority for Best-in-Class organizations. Aberdeen Research took a close look at best-in-class organizations and already in early 2010 recognized that 44% have adopted mobility for HCM activities with more than 30% more expected to adopt by 2012. Moreover, mobility is not simply viewed as an extension but as an opportunity effect change.
Aberdeen Research: Mobility in HCM
The impact on performance and engagement is not surprising when factoring in the goal of mobility for employees with most organizations is to extend and improve the employee experience and as a result the customer experience. For a handful of reasons why mobility has led to a
- 14% increase in Employee Engagement
- 21% increase in Employee Performance
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